Term and Conditions

Welcome to Kobalt Sales Store! These Terms and Conditions govern your use of our website (toolsuppliesshop.com) and all purchases made through our platform. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for professional contractors, automotive technicians, and DIY enthusiasts seeking high-quality tools and equipment. Users must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property Rights

All content on this website, including product descriptions, images, logos, and text, is the property of Kobalt Sales Store or our suppliers and is protected by international copyright laws. Unauthorized use is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We specialize in professional-grade tools including:

• Air compressors and related equipment
• Automotive tools and hardware
• Concrete and masonry tools
• Cutting and crimping tools
• Chainsaws and power equipment
• Workwear and storage solutions

While we strive for accuracy, product specifications may change without notice. Actual colors may vary slightly from website images.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payments

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive an email confirmation with tracking information once your order ships.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed in USD. For international orders, your payment provider may apply currency conversion fees.

3.3 Pricing and Taxes

Prices are shown in USD and exclude applicable taxes or customs duties. Customers are responsible for any import fees or taxes in their country.

4. Shipping Policy

4.1 Shipping Options

We ship worldwide (excluding some Asian countries and remote areas) via:

• Standard Shipping ($12.95): DHL or FedEx (10-15 business days)
• Free Shipping: EMS (15-25 business days for orders over $50)

4.2 Delivery Responsibilities

Once shipped, customers are responsible for:

• Providing accurate shipping information
• Any additional customs fees
• Inspecting packages upon delivery for damage

Delivery times are estimates and may vary due to customs processing or carrier delays.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unused items in original packaging with all tags. Customer is responsible for return shipping costs.

5.2 Non-Returnable Items

For safety reasons, these cannot be returned if used/opened:

• Chainsaws & Pole Saws
• Cutting & Crimping Tools
• Clothing with broken hygiene seals
• Customized items

5.3 Refund Process

Refunds are processed within 3-5 business days after receiving returned items. Original shipping fees are only refunded for complete order returns.

6. User Responsibilities

• Provide accurate account and shipping information
• Use products only as intended by the manufacturer
• Follow all safety guidelines provided with tools
• Report damaged/defective items immediately
• Comply with all applicable laws regarding tool use

7. Liability Limitations

Kobalt Sales Store is not liable for:

• Misuse of tools or equipment
• Consequential damages from product use
• Shipping delays beyond our control
• Minor variations in product specifications

Our total liability for any claim is limited to the purchase price of the product.

8. General Provisions

8.1 Governing Law

These terms are governed by Michigan law. Any disputes shall be resolved in courts located in Detroit, MI.

8.2 Policy Changes

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.3 Contact Information

For questions:

Kobalt Sales Store
1038 Tully Street
Detroit, MI 48219
United States
Email: [email protected]