Privacy Policy

At Kobalt Sales Store (“we,” “us,” or “our”), we recognize that professionals like you value both quality tools and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website toolsuppliesshop.com or make purchases of our professional-grade tools and equipment.

1. Information We Collect

We collect information that helps us provide our industrial customers with efficient service:

• Personal Identification Information: Name, email address, shipping/billing address, phone number, payment details (processed securely through our PCI-DSS compliant gateway)
• Professional Information: Company name (if applicable), purchase history of tools and equipment
• Technical Data: IP address, browser type, device information, pages visited on our site
• Usage Data: How you interact with our product categories (air compressors, automotive tools, concrete equipment, etc.)

2. How We Use Your Information

We use your data with the same professionalism we apply to our tool manufacturing:

• Process transactions for air tools, compressors, and other professional equipment
• Provide customer support for technical product inquiries
• Improve our product offerings based on professional usage patterns
• Send order confirmations and shipping notifications
• Conduct security checks to prevent fraud (using military-grade 256-bit SSL encryption)
• Analyze site usage to optimize the experience for contractors and technicians

3. Data Sharing and Disclosure

We treat your data with the same care we apply to our professional tools:

• Service Providers: We share only necessary information with payment processors (Visa, MasterCard, PayPal, JCB) and shipping carriers to complete your orders
• Legal Compliance: We may disclose information when required by law or to protect our rights
• Business Transfers: In case of merger or acquisition, customer information may be transferred
• Never Sold: We do not sell your personal information to third parties

4. Data Storage and Security

We protect your data with industrial-strength security measures:

• All transactions are processed through PCI-DSS compliant payment gateways
• We implement 256-bit SSL encryption throughout our checkout process
• Regular security audits of our systems
• Data is stored on secure servers with limited access
• We retain your information only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

As a valued professional customer, you have control over your data:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request removal of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Object: Object to certain processing activities

6. Cookies and Tracking Technologies

We use technologies that help us serve professionals like you better:

• Essential Cookies: Required for site functionality and secure checkout
• Performance Cookies: Help us understand how professionals navigate our tool categories
• Functionality Cookies: Remember your preferences for faster repeat ordering
• Advertising Cookies: Show relevant tool recommendations (you can opt-out)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our professional-grade tools and services are not intended for children under 16. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy as our business evolves. Significant changes will be communicated to our professional customers through our website or email.

10. Contact Us